Remote Bilingual Client Services Associate – Spanish

Western Growers Health; Irvine (CA); Hybrid; USD 39,000 - 55,000; Full time

Job summary

Western Growers Health is seeking a Client Services Representative I for a fully remote role within the Southern or Central California region. You will educate participants on WGAT and PCMI health benefits, enroll members, and collaborate with vendors. Bilingual Spanish is required; English fluency is also necessary.

The position requires up to 40% travel, primarily within California and nearby states. A high school diploma and 1–3 years of customer service experience are preferred, with strong

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of customer service experience preferred.
• Spanish fluency and strong English communication required.

Responsibilities

• Educate plan participants on health benefits via phone or virtual platforms.
• Enroll participants and verify enrollment documents for accuracy.
• Coordinate with third‑party vendors to resolve benefit questions and issues.

Skills

Spanish fluency

English fluency

Customer service

Time management

Communication skills

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

Western Growers Health is seeking a Client Services Representative I for a fully remote role within the Southern or Central California region. You will educate participants on WGAT and PCMI health benefits, enroll members, and collaborate with vendors. Bilingual Spanish is required; English fluency is also necessary.

The position requires up to 40% travel, primarily within California and nearby states. A high school diploma and 1–3 years of customer service experience are preferred, with strong