Remote Bilingual Behavioral Health Case Manager (Licensed)

Voices for Voices; Kentucky; On-site; USD 54,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking a licensed Behavioral Health Case Manager for a fully remote role serving Medicare members. You will conduct telephonic assessments, develop individualized care plans, and coordinate with providers and community resources to improve members’ well-being.

Requirements include an active behavioral health license, a Master’s in Social Work or Counseling, 3+ years of clinical BH experience, and bilingual fluency in Spanish and English.

Qualifications

• Active, unrestricted behavioral health license in your state of residence (LCSW, LPC, LMFT, LPCC, LISW, LSW, or equivalent).
• Master's Degree in Social Work or Counseling.
• 3+ years of direct clinical behavioral health experience.
• Experience with crisis intervention and motivational interviewing.
• Bilingual in Spanish and English (read, write, speak fluently).
• Strong assessment, care planning, and member engagement skills.
• Ability to work independently in a telephonic, computer-based environment.
• High-speed internet at home (min 25 Mbps download / 3 Mbps upload).

Responsibilities

• Provide telephonic case management for Medicare members with behavioral health needs.
• Complete comprehensive assessments and develop individualized care plans.
• Utilize Motivational Interviewing techniques to engage members and support positive health outcomes.
• Coordinate care with providers, health plan partners, and community-based resources.
• Assist members in accessing behavioral health, social, and community support services.
• Provide behavioral health consultation and collaboration across internal teams.
• Participate in clinical treatment rounds and interdisciplinary care discussions.
• Contribute innovative ideas to support program development and continuous improvement.
• Maintain accurate documentation within clinical systems.

Skills

Behavioral health license

Bilingual in Spanish/English

Crisis intervention

Motivational interviewing

Care planning & assessment

Telephonic work

Independent remote work

Reliable home internet

Education

Master's degree in Social Work or Counseling

Job description

CVS Health is seeking a licensed Behavioral Health Case Manager for a fully remote role serving Medicare members. You will conduct telephonic assessments, develop individualized care plans, and coordinate with providers and community resources to improve members’ well-being.

Requirements include an active behavioral health license, a Master’s in Social Work or Counseling, 3+ years of clinical BH experience, and bilingual fluency in Spanish and English.