Remote Bilingual Licensed Behavioral Health Case Manager

Voices for Voices; Nevada (IA); On-site; USD 54,000 - 130,000; Full time

Benefits offered by this job

Fully remote

Mon-Fri schedule

Bonus eligible

Job summary

CVS Health is seeking a Bilingual Behavioral Health Case Manager (Licensed) to support Medicare members from a fully remote setting across the U.S. This role focuses on telephonic case management, assessments, care planning, and coordination with providers and community resources.

You must hold an active, unrestricted behavioral health license (LCSW, LPC, LMFT, LPCC, LISW, LSW or equivalent), a Master’s in Social Work or Counseling, 3+ years of direct clinical experience, and bilingual

Qualifications

• Active, unrestricted behavioral health license in your state of residence (LCSW, LPC, LMFT, LPCC, LISW, LSW or equivalent).
• Master's Degree in Social Work or Counseling.
• 3+ years of direct clinical behavioral health experience.
• Experience with crisis intervention and motivational interviewing.
• Bilingual in Spanish and English — read, write, and speak fluently.
• Strong assessment, care planning and member engagement skills.
• Ability to work independently in a telephonic, computer-based environment.
• High-speed residential internet (minimum 25 Mbps download / 3 Mbps upload).

Responsibilities

• Provide telephonic case management for Medicare members with behavioral health needs.
• Complete comprehensive assessments and develop individualized care plans.
• Utilize Motivational Interviewing techniques to engage members and support positive health outcomes.
• Coordinate care with providers, health plan partners, and community-based resources.
• Assist members in accessing behavioral health, social, and community support services.
• Provide behavioral health consultation and collaboration across internal teams.
• Participate in clinical treatment rounds and interdisciplinary care discussions.
• Contribute innovative ideas to support program development and continuous improvement.
• Maintain accurate documentation within clinical systems.

Skills

Bilingual (Spanish & English)

Telephonic case management

Crisis intervention

Motivational interviewing

Independent telephonic work

Education

Master's Degree in Social Work or Counseling

Tools

Clinical systems

Job description

CVS Health is seeking a Bilingual Behavioral Health Case Manager (Licensed) to support Medicare members from a fully remote setting across the U.S. This role focuses on telephonic case management, assessments, care planning, and coordination with providers and community resources.

You must hold an active, unrestricted behavioral health license (LCSW, LPC, LMFT, LPCC, LISW, LSW or equivalent), a Master’s in Social Work or Counseling, 3+ years of direct clinical experience, and bilingual