Licensed Remote Bilingual Behavioral Health Case Manager

CVS Health; New Mexico; Hybrid; USD 54,000 - 130,000; Full time

Benefits offered by this job

Fully remote

Mon-Fri schedule

Competitive benefits

Job summary

CVS Health seeks a licensed behavioral health clinician to provide telephonic care management for Medicare members from home. You will assess, plan, coordinate, and advocate for services across providers and community resources, using motivational interviewing to support improved outcomes.

The role offers a fully remote, 40-hour week with Monday–Friday business hours; requires active BH license, MSW or Counseling degree, and 3+ years of clinical experience. Benefits and competitive pay included.

Qualifications

• Active, unrestricted behavioral health license in your state of residence (LCSW, LPC, LMFT, LPCC, LISW, LSW or equivalent).
• Master's Degree in Social Work or Counseling.
• 3+ years of direct clinical behavioral health experience.
• Experience with crisis intervention and motivational interviewing.
• Bilingual in Spanish and English.

Responsibilities

• Provide telephonic case management for Medicare members with behavioral health needs.
• Complete comprehensive assessments and develop individualized care plans.
• Utilize Motivational Interviewing techniques to engage members and support positive health outcomes.
• Coordinate care with providers, health plan partners, and community-based resources.
• Assist members in accessing behavioral health, social, and community support services.
• Provide behavioral health consultation and collaboration across internal teams.
• Participate in clinical treatment rounds and interdisciplinary care discussions.
• Contribute innovative ideas to support program development and continuous improvement.
• Maintain accurate documentation within clinical systems.

Skills

Bilingual in Spanish and English

Motivational interviewing

Telephonic case management

Education

MSW or Counseling

Tools

EHR systems

Job description

CVS Health seeks a licensed behavioral health clinician to provide telephonic care management for Medicare members from home. You will assess, plan, coordinate, and advocate for services across providers and community resources, using motivational interviewing to support improved outcomes.

The role offers a fully remote, 40-hour week with Monday–Friday business hours; requires active BH license, MSW or Counseling degree, and 3+ years of clinical experience. Benefits and competitive pay included.