Remote Bilingual Behavioral Health Case Manager (Licensed)

CVS Health; Utah; Hybrid; USD 54,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Paid time off

Retirement savings options

Wellness programs

Other colleagues resources

Job summary

CVS Health is hiring a Bilingual Behavioral Health Case Manager (Licensed) to deliver telephonic care management to Medicare members from a home-based setting across the United States.

The role requires an active behavioral health license, a master's degree in social work or counseling, and 3+ years of clinical experience. Fluency in Spanish and English is required; strong care planning and collaboration skills are essential.

Qualifications

• Active, unrestricted behavioral health license in your state of residence (LCSW, LPC, LMFT, LPCC, LISW, LSW or equivalent).
• Master's Degree in Social Work or Counseling required.
• 3+ years of direct clinical behavioral health experience.
• Bilingual in Spanish and English (read, write, speak fluently).
• Experience with crisis intervention and motivational interviewing.

Responsibilities

• Provide telephonic case management for Medicare members with behavioral health needs.
• Complete comprehensive assessments and develop individualized care plans.
• Utilize Motivational Interviewing techniques to engage members and support positive health outcomes.
• Coordinate care with providers, health plan partners, and community-based resources.
• Assist members in accessing behavioral health, social, and community support services.
• Provide behavioral health consultation and collaboration across internal teams.
• Participate in clinical treatment rounds and interdisciplinary care discussions.
• Contribute innovative ideas to support program development and continuous improvement.
• Maintain accurate documentation within clinical systems.

Skills

Crisis intervention

Motivational interviewing

Assessment & care planning

Telephonic work

Spanish language

English language

Education

Master's Degree in Social Work or Counseling

Job description

CVS Health is hiring a Bilingual Behavioral Health Case Manager (Licensed) to deliver telephonic care management to Medicare members from a home-based setting across the United States.

The role requires an active behavioral health license, a master's degree in social work or counseling, and 3+ years of clinical experience. Fluency in Spanish and English is required; strong care planning and collaboration skills are essential.