Remote Benefits Specialist - Plan Design & Compliance

OneDigital; Rockwall, Northern (TX, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

OneDigital is hiring a Benefits Specialist in Rockwall, TX with a strong focus on helping clients hire, onboard, and understand benefits for their employees. You will own your book of assigned clients, develop knowledge, ensure compliance, and align benefit strategies with client goals.

The role emphasizes accuracy, data integrity, and collaboration across payroll, sales, and client managers, with opportunities for growth in a fast-paced, team-based environment.

Qualifications

• Technical skills in Outlook and MS Office are required.
• Strong written and verbal communication to handle inquiries.
• Bachelor’s degree or 2 years benefits service experience.

Responsibilities

• Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans (setting up benefit plans with multiple tiered pricing structures).
• Reports, policies, and procedures that relate to benefits administration and service.
• Support the benefits team as needed and daily support of client account managers, payroll and sales as needed.
• Work collaboratively with the team coordinating compliance and systems for clients.
• Maintain data integrity and system functionality of all benefits information to ensure accuracy of all benefits enrollments and benefits related data in system of record to provide vendors and the organization with accurate information.
• Optimize the performance of our benefits admin system, including gathering and analyzing data, developing, and implementing new benefits process, documenting processes, and making recommendations for improvement.
• Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures.
• Resolve client inquiries, provide relevant information as requested internally and externally.
• Documents customer interactions in the CRM system.
• Ensures proper triage, escalation, and effective resolution of all inquiries.
• Responsible for taking initiatives and action towards professional development, taking on stretch assignments and additional projects, as well as staying advised of statutory and regulatory payroll and compliance practices.
• Provide ACA configuration and support (1095’s)
• Designing and implementing workflows supporting routine benefits tasks.

Skills

Customer care

Communication

Time management

Education

Bachelor’s degree or 2 years benefits service experience

Tools

Outlook

Microsoft Office

Typing

Job description

OneDigital is hiring a Benefits Specialist in Rockwall, TX with a strong focus on helping clients hire, onboard, and understand benefits for their employees. You will own your book of assigned clients, develop knowledge, ensure compliance, and align benefit strategies with client goals.

The role emphasizes accuracy, data integrity, and collaboration across payroll, sales, and client managers, with opportunities for growth in a fast-paced, team-based environment.