Benefits Strategy Specialist (Remote)

Digital Insurance LLC; United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Learning & development

Job summary

OneDigital is seeking a Benefits Specialist to manage client benefits, maintain compliance, and enable efficient enrollment processes from a Rockwall, TX base. The role emphasizes accuracy, data integrity, and proactive problem solving within a collaborative benefits team.

Responsibilities include plan design support, ACA/workflow configurations, escalation management, and data-driven improvements to the benefits system. Remote work options may be available.

Qualifications

• Bachelor’s degree or 2 years benefits service experience.

Responsibilities

• Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans.
• Reports, policies, and procedures that relate to benefits administration and service.
• Support the benefits team as needed and daily support of client account managers, payroll and sales as needed.
• Work collaboratively with the team coordinating compliance and systems for clients.
• Maintain data integrity and system functionality of all benefits information to ensure accuracy of all benefits enrollments and benefits related data in system of record to provide vendors and the organization with accurate information.
• Optimize the performance of our benefits admin system, including gathering and analyzing data, developing, and implementing new benefits process, documenting processes, and making recommendations for improvement.
• Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures.
• Resolve client inquiries, provide relevant information as requested internally and externally.
• Organizes and prioritizes work to ensure timely, effective, efficient, and economic delivery of services.
• Document customer interactions in the CRM system.
• Ensure proper triage, escalation, and effective resolution of all inquiries.
• Provide ACA configuration and support (1095’s) Designing and implementing workflows supporting routine benefits tasks.

Skills

Benefits administration

Customer service

Data analysis

Regulatory compliance

Education

Bachelor’s degree or 2 years benefits service experience

Tools

Prism HR

CRM systems

Job description

OneDigital is seeking a Benefits Specialist to manage client benefits, maintain compliance, and enable efficient enrollment processes from a Rockwall, TX base. The role emphasizes accuracy, data integrity, and proactive problem solving within a collaborative benefits team.

Responsibilities include plan design support, ACA/workflow configurations, escalation management, and data-driven improvements to the benefits system. Remote work options may be available.