Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Richmond (VA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading insurance provider seeks a Remote Benefits Representative. This role involves educating clients about their insurance options, providing exceptional customer service, and maintaining client relationships through virtual consultations. Bilingual candidates in French and Spanish are especially encouraged to apply, enhancing service delivery to a diverse clientele.

Qualifications

• Experience in insurance or customer service preferred.
• Strong ability to build rapport with clients.
• Excellent negotiation and communication skills.

Responsibilities

• Educating clients on insurance policies and benefits.
• Assisting policyholders with claims and policy inquiries.
• Conducting remote consultations to guide clients.

Skills

Customer Service

Negotiation

Communication

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom. This position is fully remote!



Bilingual: French and Spanish speakers to better serve our diverse client base.



A Benefits Representative at Globe Life (AIL division) is responsible for:

1. Educating Clients - Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.

2. Customer Service - Assisting policyholders with claims, policy updates, and any questions about their benefits.

3. Sales & Enrollment - Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.

4. Building Relationships - Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.

5. Lead Management - Working with company-provided leads to set up appointments and present benefit options.

6. Remote Consultations - Conducting virtual meetings to assist clients with their benefit selections.

7. Compliance & Documentation - Ensuring all paperwork and client interactions follow company and industry regulations.



Qualifications:

Previous experience in insurance, customer service, or other related HR fields is a plus

Ability to build rapport with clients

Strong negotiation skills

Excellent written and verbal communication skills

Ability to prioritize and multitask