Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Baltimore (MD); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a Remote Benefits Representative to join their dynamic team. This role involves educating clients about insurance options, providing exceptional customer service, and conducting virtual consultations. If you are bilingual in French and Spanish, possess strong negotiation skills, and thrive in a remote environment, this position offers a fantastic opportunity to grow your career while helping clients secure their financial futures. Join a forward-thinking company that values your contributions and supports your professional development.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong negotiation and communication skills are essential.

Responsibilities

• Educating clients about insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings to assist clients.

Skills

Customer Service

Sales

Negotiation

Bilingual (French and Spanish)

Communication

Education

Experience in Insurance

Experience in Customer Service

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom. This position is fully remote!



Bilingual: French and Spanish speakers to better serve our diverse client base.



A Benefits Representative at Globe Life (AIL division) is responsible for:

1. Educating Clients - Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.

2. Customer Service - Assisting policyholders with claims, policy updates, and any questions about their benefits.

3. Sales & Enrollment - Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.

4. Building Relationships - Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.

5. Lead Management - Working with company-provided leads to set up appointments and present benefit options.

6. Remote Consultations - Conducting virtual meetings to assist clients with their benefit selections.

7. Compliance & Documentation - Ensuring all paperwork and client interactions follow company and industry regulations.



Qualifications:

Previous experience in insurance, customer service, or other related HR fields is a plus

Ability to build rapport with clients

Strong negotiation skills

Excellent written and verbal communication skills

Ability to prioritize and multitask