Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Houston (TX); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a Remote Benefits Representative to enhance its client offerings. This role involves educating clients about insurance options, providing exceptional customer service, and conducting remote consultations via Zoom. Ideal candidates will possess strong communication and negotiation skills, with a preference for bilingual individuals in French and Spanish to cater to a diverse clientele. Join a dynamic team focused on building lasting client relationships and ensuring satisfaction in a fully remote environment.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong negotiation and communication skills are essential.

Responsibilities

• Educating clients about insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings for benefit selections.

Skills

Customer Service

Negotiation Skills

Communication Skills

Multitasking

Job description

We are seeking a Remote Benefits Representative to join our team!

You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Bilingual candidates in French and Spanish are preferred to better serve our diverse client base.

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.