Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Cincinnati (OH); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Remote Benefits Representative to join their dynamic team. In this fully remote role, you will educate clients on various insurance policies, assist with claims, and build lasting relationships to ensure client satisfaction. Your strong communication and negotiation skills will be vital in assessing client needs and enrolling them in suitable plans. This opportunity allows you to work from anywhere while making a significant impact on clients' lives. If you are passionate about helping others and thrive in a remote work environment, this position is perfect for you.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong ability to build rapport with clients.

Responsibilities

• Educating clients on insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings to assist clients.

Skills

Customer Service

Negotiation Skills

Communication Skills

Multitasking

Bilingual (French and Spanish)

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via zoom. This position is fully remote!

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and any questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.
• Bilingual in French and Spanish is preferred to better serve our diverse client base.