Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Allentown (Lehigh County); Remote; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Remote Benefits Representative, where you'll play a crucial role in expanding the client base through virtual meetings. This fully remote position allows you to educate clients about insurance options, assist them with claims, and build lasting relationships. Ideal candidates are bilingual in French and Spanish, bringing strong customer service and negotiation skills to the table. If you're passionate about helping others and thrive in a virtual environment, this opportunity is perfect for you!

Qualifications

• Experience in insurance or customer service is preferred.
• Strong communication and negotiation skills are essential.

Responsibilities

• Educating clients about insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting remote consultations to help clients.

Skills

Customer Service

Sales Skills

Negotiation Skills

Bilingual (French and Spanish)

Communication Skills

Education

Experience in Insurance or HR

Job description

We are seeking a Remote Benefits Representative to join our team!

You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Bilingual: French and Spanish speakers are preferred to better serve our diverse client base.

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.