Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Aurora (IL); Remote; USD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a Remote Benefits Representative to enhance their client base. In this dynamic role, you will provide various insurance policies to clients via virtual consultations, ensuring they understand their coverage options. Ideal candidates will possess strong communication skills and the ability to build rapport with clients. Bilingual abilities in French and Spanish are preferred to cater to a diverse clientele. This fully remote position offers a unique opportunity to make a significant impact in the insurance sector while enjoying the flexibility of working from home.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong communication and negotiation skills are essential.

Responsibilities

• Educating clients about insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings for benefit selections.

Skills

Bilingual in French

Bilingual in Spanish

Customer Service

Negotiation Skills

Communication Skills

Job description

We are seeking a Remote Benefits Representative to join our team!

You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Bilingual skills in French and Spanish are preferred to better serve our diverse client base.

Responsibilities:

1. Educating Clients - Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service - Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment - Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships - Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management - Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations - Conducting virtual meetings to assist clients with benefit selections.
7. Compliance & Documentation - Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.