Remote Benefits Representative (Work From Home) Globe Life:Olusegun Organization

Globe Life American Income Division; Remote; USD 40,000 - 70,000; Full time

Job summary

An innovative company is looking for a Remote Benefits Representative to enhance its client services. In this role, you will educate clients about insurance options, assist with claims, and build lasting relationships. The ideal candidate will possess strong communication skills and a knack for sales, preferably bilingual in French and Spanish to cater to a diverse clientele. This fully remote position offers a unique opportunity to contribute to a growing team while enjoying the flexibility of working from home.

Qualifications

• Experience in insurance or customer service is a plus.
• Strong negotiation and communication skills are essential.

Responsibilities

• Educating clients on insurance benefits and policies.
• Assisting policyholders with claims and policy updates.
• Conducting virtual meetings to assist clients.

Skills

Customer Service

Sales

Negotiation Skills

Bilingual (French and Spanish)

Communication Skills

Multitasking

Education

Experience in Insurance

Experience in Customer Service

Job description

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote!

Bilingual candidates in French and Spanish are preferred to better serve our diverse client base.

Responsibilities:

1. Educating Clients: Explaining insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assisting policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meeting with potential clients, assessing their needs, and enrolling them in suitable insurance plans.
4. Building Relationships: Developing and maintaining relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Working with company-provided leads to set up appointments and present benefit options.
6. Remote Consultations: Conducting virtual meetings to assist clients with their benefit selections.
7. Compliance & Documentation: Ensuring all paperwork and client interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.