Remote Benefits & Leave Administrator

Ultimate Staffing Services; Phoenix (AZ); Remote; USD 60,000 - 85,000; Full time

Job summary

Ultimate Staffing Services is partnering with an organization to hire a Benefits Administrator for a fully remote role supporting a multi-state workforce. This position is highly employee-facing and best suited for someone who enjoys customer service and guiding employees through benefits, leaves of absence, and accommodations with empathy and confidence.

The role involves handling 20-25 leaves, serving as the primary contact for benefits inquiries, and collaborating with HR to ensure compliance

Qualifications

• 3–5+ years of benefits and leave administration experience.
• Strong knowledge of FMLA, ADA, and multi-state leave laws.
• Proven ability to work directly with employees and managers.
• Organized, detail-oriented, and comfortable pulling reports.
• Experience with HRIS platforms (ADP Workforce Now preferred).
• Bilingual English/Spanish preferred.

Responsibilities

• Serve as the primary contact for benefits and leave inquiries, including a high-volume inbox.
• Administer FMLA, state leaves, ADA accommodations, and internal leave programs.
• Partner closely with managers and HR to ensure compliance and smooth return-to-work processes.
• Support employees across multiple states and guide them through benefits and leaves.

Skills

Customer service

High-volume work

Empathy and confidence

Communication with employees

Attention to detail

Tools

ADP Workforce Now

Job description

Ultimate Staffing Services is partnering with an organization to hire a Benefits Administrator for a fully remote role supporting a multi-state workforce. This position is highly employee-facing and best suited for someone who enjoys customer service and guiding employees through benefits, leaves of absence, and accommodations with empathy and confidence.

The role involves handling 20-25 leaves, serving as the primary contact for benefits inquiries, and collaborating with HR to ensure compliance