Benefits Administrator - Remote (Must live in Phoenix AZ area)

Ultimate Staffing; Phoenix (AZ); On-site; USD 58,500 - 71,500; Full time

Job summary

Ultimate Staffing is seeking a fully remote Benefits Administrator based in the Greater Phoenix AZ area. The role supports a multi-state workforce, managing benefits and leave inquiries. Candidates should have at least 3 years of experience in benefits administration, strong knowledge of FMLA and ADA laws, and be detail-oriented. This role emphasizes customer service, requiring a proactive approach to support employees effectively. Compensation is up to $65,000 with standard business hours.

Qualifications

• 3+ years of experience in benefits and leave administration.
• Strong knowledge of FMLA, ADA, and multi-state leave laws.
• Proven ability to work directly with employees and managers.
• Organized, detail-oriented, and comfortable pulling reports.

Responsibilities

• Support employees across multiple states.
• Manage 20-25 active leaves at a time in a fast-paced environment.
• Serve as the primary contact for benefits and leave inquiries.
• Administer FMLA, state leaves, ADA accommodations, and internal leave programs.

Skills

Customer service

Benefits administration

Multi-state leave laws

Bilingual English/Spanish

Tools

HRIS platforms (ADP Workforce Now preferred)

Job description

We're partnering with an organization to hire a Benefits Administrator for a fully remote role supporting a multi‑state workforce.
This position is highly employee-facing and best suited for someone who enjoys customer service, high-volume work, and guiding employees through benefits, leaves of absence, and accommodations with empathy and confidence.

Highlights

• Support employees across multiple states
• Manage 20-25 active leaves at a time in a fast-paced environment
• Serve as the primary contact for benefits and leave inquiries, including a high-volume inbox
• Administer FMLA, state leaves, ADA accommodations, and internal leave programs
• Partner closely with managers and HR to ensure compliance and smooth return-to-work processes

What We're Looking For

• 3+ years of experience in benefits and leave administration
• Strong knowledge of FMLA, ADA, and multi-state leave laws
• Proven ability to work directly with employees and managers
• Organized, detail-oriented, and comfortable pulling reports
• Experience with HRIS platforms (ADP Workforce Now preferred)
• Bilingual English/Spanish preferred

Compensation

• Salary up to $65,000
• Standard business hours, remote (Must live in the Greater Phoenix AZ area)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.