Remote Benefits Implementation & Client Relations Specialist

Symetra Financial Corporation; Northern (KY); Hybrid; USD 37,000 - 62,000; Full time

Benefits offered by this job

Flexible work arrangements

401(k) with company match

Paid time off

Job summary

Symetra is hiring a Benefits Support Specialist for remote work within the United States. The role supports implementation and account managers across life, disability, absence management, and voluntary benefits, handling enrollment, amendments, and census data for new and renewing accounts.

Ideal candidates have 2–4 years of relevant experience and a high school diploma (college degree a plus). Flexible full-time or hybrid telecommuting arrangements are offered, with a 401(k) plan and paid time

Qualifications

• 2–4 years of cumulative, relevant experience.
• Professional certifications or designations appropriate and relevant for this role.

Responsibilities

• Service and relationship management with internal and external partners.
• Prepare administrative and marketing documents, enrollment materials, and plan summaries.
• Manage agent appointments, census data, and initial case setup.
• Coordinate renewal process and negotiate plan design changes with underwriting.
• Record and handle contract amendments and assist team members on special projects.

Skills

Customer service

Relationship management

Administrative support

Education

High school diploma or equivalent

Job description

Symetra is hiring a Benefits Support Specialist for remote work within the United States. The role supports implementation and account managers across life, disability, absence management, and voluntary benefits, handling enrollment, amendments, and census data for new and renewing accounts.

Ideal candidates have 2–4 years of relevant experience and a high school diploma (college degree a plus). Flexible full-time or hybrid telecommuting arrangements are offered, with a 401(k) plan and paid time