Remote Benefits Client Success Manager

Aon plc; Norwell (MA); Remote; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k) with match

PTO & paid holidays

Health & wellness programs

PeopleFirst culture

Job summary

NFP, an Aon company, is seeking an Account Manager to nurture client relationships and deliver outstanding service remotely. You will manage a portfolio, coordinate with cross‑functional teams, and support proposals, renewals, and client education.

This role emphasizes collaboration, accuracy, and client satisfaction while operating in EST hours. The role offers flexible remote work with exposure to various benefit plans, regulatory updates, and vendor relationships as you grow within a

Qualifications

• Knowledge of benefits administration and industry trends.
• Ability to work independently and anticipate client and team needs.
• Excellent time management and communication skills.

Responsibilities

• Assist with preparing proposals for insurance carriers and manage client files.
• Respond to client questions and coordinate with carriers and internal teams.
• Develop client relationships and support renewal negotiations under supervision.
• Create client reports and participate in open enrollment and compliance activities.

Skills

Benefits administration

HealthCare Reform

Time management

Follow-up

Communication

Independent work

Public speaking

Education

Associates degree

BA/BS preferred

Tools

Microsoft Excel

PowerPoint

Job description

NFP, an Aon company, is seeking an Account Manager to nurture client relationships and deliver outstanding service remotely. You will manage a portfolio, coordinate with cross‑functional teams, and support proposals, renewals, and client education.

This role emphasizes collaboration, accuracy, and client satisfaction while operating in EST hours. The role offers flexible remote work with exposure to various benefit plans, regulatory updates, and vendor relationships as you grow within a