Remote Benefit Services Advisor

Spade Recruiting; Brownsville (TX); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Weekly earnings with incentives

Ongoing training and mentorship

Career advancement opportunities

Health and wellness benefits

Recognition and travel programs

Job summary

Spade Recruiting is seeking a motivated customer service professional to guide individuals through benefit programs in a fully remote role. You will handle inquiries, schedule appointments, and help clients complete online applications.

The position emphasizes clear communication, organization, and the ability to work independently while collaborating with a team. Training and development are provided, with opportunities for advancement and performance-based incentives.

Qualifications

• Strong verbal and written communication skills.
• Professional, positive, and solution-oriented attitude.
• Good organization and time-management abilities.
• Ability to work independently while contributing to a team.
• Comfort using computers, video conferencing, and online systems.
• Legal authorization to work in the United States or Canada.
• Previous customer service, sales, or support experience is an asset but not required.

Responsibilities

• Speaking with members through inbound and outbound phone calls
• Scheduling virtual appointments with individuals requesting additional information
• Reviewing available benefit and coverage options in a clear, professional manner
• Assisting clients with online applications, forms, and required documentation
• Maintaining accurate and organized client records
• Following established company procedures and compliance requirements
• Participating in ongoing training, coaching, and professional development

Skills

Verbal communication

Written communication

Time management

Organization

Independent work

Video conferencing

Online systems

Customer service experience

Job description

Spade Recruiting is seeking a motivated customer service professional to guide individuals through benefit programs in a fully remote role. You will handle inquiries, schedule appointments, and help clients complete online applications.

The position emphasizes clear communication, organization, and the ability to work independently while collaborating with a team. Training and development are provided, with opportunities for advancement and performance-based incentives.