Remote BDC Appointment Setter

Holman; United States; Remote; USD 27,552 - 34,440; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

401(k) plan with Company Match

Paid Time Off

Paid Holidays

Paid Pregnancy/Parental leave

Paid Military Leave

Tuition Reimbursement

Job summary

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles. We are seeking a Sales Coordinator to support our Business Development Center in a remote role, with residency required in New Jersey.

As the first point of contact for potential vehicle buyers, you will schedule appointments, respond to inquiries within 15 minutes, and engage with customers via phone, email, and text to build strong relationships with future buyers.

Qualifications

• High school diploma or equivalent required.
• Call center, customer service, or sales experience required.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Remote work experience and tech-savvy with CRM.
• Some weekend availability.
• Collaborative mindset with team.

Responsibilities

• Execute the BDC process in line with Holman strategies and standards.
• Respond to customer inquiries within 15 minutes during store hours.
• Engage leads via phone, email, and text.
• Schedule appointments for in-store visits.
• Follow dealership-provided templates and telephone word tracks.
• Maintain accurate CRM records.
• Make 50–100+ outbound contacts daily to support appointment goals.
• Attend team meetings, required training, and ongoing professional development sessions.
• Take on additional duties and special projects as assigned.

Skills

Customer service

Communication skills

Remote work

Time management

Team collaboration

Multitasking

Sales mindset

Education

High school diploma or equivalent

Tools

CRM software

Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles. We are seeking a Sales Coordinator to support our Business Development Center in a remote role, with residency required in New Jersey.

As the first point of contact for potential vehicle buyers, you will schedule appointments, respond to inquiries within 15 minutes, and engage with customers via phone, email, and text to build strong relationships with future buyers.