Remote BDC Agent — Dealership Communications & Growth

Genius Agency AI; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Non-toxic environment

100% remote job

Job summary

A leading customer support provider is seeking a skilled BDC Dealership Agent to manage inbound and outbound customer communications for partner dealerships. The ideal candidate will have strong communication skills, experience in customer service, and the ability to work in a fast-paced environment. This is a remote position offering growth potential within a supportive atmosphere.

Qualifications

• Proven experience in a BDC role or similar.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage inbound and outbound communications.
• Support dealership operations.
• Enhance customer experience.

Skills

Customer service experience

Strong communication skills

Ability to handle calls

Experience with CRM systems

Organizational skills

Multitasking ability

Tools

VinSolutions

DealerSocket

Job description

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands-on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

• Proven experience in a BDC role or similar customer service/appointment-setting position
• Strong verbal and written communication skills
• Ability to handle inbound and outbound calls professionally
• Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of leads
• Willingness to work in a fast-paced dealership environment
• Ability to follow scripts and guidelines while maintaining natural communication
• Reliable internet connection and a quiet workspace
• Willingness to work flexible hours, including weekends if required

• 100% remote job working in the comforts of your home
• Non-toxic environment
• Growth potential