BDC Dealership Agent (On-site)

Genius Agency AI; Georgia; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

100% remote job

Non-toxic environment

Growth potential

Job summary

A customer support company is seeking a skilled BDC Dealership Agent to manage inbound and outbound communications for partner dealerships. The ideal candidate possesses excellent communication skills, strong attention to detail, and experience in a BDC or similar role. This is a fully remote position offering growth potential, requiring a reliable internet connection and a willingness to work flexible hours, including weekends if necessary. Join us in enhancing customer experience and supporting dealership operations.

Qualifications

• Proven experience in a BDC role or similar customer service/appointment-setting position.
• Experience working with CRM systems, preferably VinSolutions or DealerSocket.
• Willingness to work in a fast-paced dealership environment.
• Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar).
• Strong organizational skills and attention to detail.
• Ability to multitask and manage a high volume of leads.
• Willingness to work in a fast‑paced dealership environment.
• Ability to follow scripts and guidelines while maintaining natural communication.
• Reliable internet connection and a quiet workspace.
• Willingness to work flexible hours, including weekends if required.

Responsibilities

• Manage inbound and outbound customer communications for partner dealerships.
• Set appointments and support dealership operations.
• Enhance customer experience and drive success for dealerships.

Skills

Excellent verbal communication skills

Strong attention to detail

Ability to multitask

Experience with CRM systems

Organizational skills

Lead management

Fast-paced environment

Script adherence

Reliable home office

Flexible hours

Tools

VinSolutions

DealerSocket

Job description

GLOBAL PACIFIC SUPPORT is seeking a skilled BDC Dealership Agent who will be responsible for managing inbound and outbound customer communications for our partner dealerships. This role requires excellent communication skills, strong attention to detail, and hands‑on experience in handling customer inquiries, setting appointments, and supporting dealership operations.

Join us and play a key role in enhancing customer experience and driving success for our dealership partners!

• Proven experience in a BDC role or similar customer service/appointment‑setting position
• Strong verbal and written communication skills
• Ability to handle inbound and outbound calls professionally
• Experience working with CRM systems (e.g., VinSolutions, DealerSocket, or similar)
• Strong organizational skills and attention to detail
• Ability to multitask and manage a high volume of leads
• Willingness to work in a fast‑paced dealership environment
• Ability to follow scripts and guidelines while maintaining natural communication
• Reliable internet connection and a quiet workspace
• Willingness to work flexible hours, including weekends if required

• 100% remote job working in the comforts of your home
• Non‑toxic environment
• Growth potential