Remote Banking Specialist – Virtual Customer Support

MCI; Savannah, Northern (GA, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO & holidays

Incentives & rewards

Health benefits

Retirement savings

Disability insurance

Life insurance

Supplemental insurance

Career growth

Paid training

Team culture

Casual dress code

Job summary

MCI in Savannah, GA is seeking a dedicated Virtual Banker to support customers with their financial needs through virtual channels. This role offers remote work with a consistent schedule to deliver high-quality service and meaningful customer interactions.

The ideal candidate has a High School Diploma or GED and 2+ years in virtual or retail banking, strong time management and multitasking skills, and proficiency with banking systems and CRM platforms.

Qualifications

• High School Diploma or GED required.
• At least 2 years in virtual or retail banking.
• Strong time management and multitasking skills.
• Proficiency with banking systems and CRM platforms.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage a high volume of digital customer interactions.
• Provide guidance on banking products, policies, and digital tools.
• Execute transactions, verify account details, and troubleshoot access issues.
• Maintain accurate records of all client communications.
• Ensure compliance with data privacy and regulatory standards.

Skills

Diploma/GED

Banking experience

Time management

CRM proficiency

Multitasking

Education

High School Diploma/GED

Tools

Banking systems

CRM platforms

Job description

MCI in Savannah, GA is seeking a dedicated Virtual Banker to support customers with their financial needs through virtual channels. This role offers remote work with a consistent schedule to deliver high-quality service and meaningful customer interactions.

The ideal candidate has a High School Diploma or GED and 2+ years in virtual or retail banking, strong time management and multitasking skills, and proficiency with banking systems and CRM platforms.