Remote Evening Virtual Banker – After-Hours Banking Support

MCI; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

MCI is looking for an Evening Virtual Banker to provide professional digital banking support to customers. This remote position focuses on resolving service issues and managing account inquiries outside standard business hours.

The ideal candidate will have a High School Diploma or GED, and previous experience in banking or virtual customer service is preferred. Strong communication skills are essential for success in this role.

Qualifications

• High School Diploma or GED required.
• Previous experience in banking or virtual customer service preferred.
• Strong interpersonal and written communication skills.
• Ability to work independently during non-traditional hours.

Responsibilities

• Deliver exceptional service via online and phone channels.
• Process deposits, transfers, and account updates accurately.
• Handle after-hours inquiries and resolve service issues.
• Educate customers on mobile and online banking features.
• Maintain compliance with all security protocols and policies.

Skills

Interpersonal communication

Written communication

Independent work

Education

High School Diploma or GED

Job description

MCI is looking for an Evening Virtual Banker to provide professional digital banking support to customers. This remote position focuses on resolving service issues and managing account inquiries outside standard business hours.

The ideal candidate will have a High School Diploma or GED, and previous experience in banking or virtual customer service is preferred. Strong communication skills are essential for success in this role.