Remote Bank Customer Support Specialist

MCI; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement savings

Job summary

MCI is seeking a Bank Customer Service Representative in a fast-paced, remote-capable call center. You will assist clients with account inquiries, provide guidance on banking products, and document interactions accurately.

The role requires a high school diploma, 1–2 years of banking customer service, and availability for evening shifts. Compensation and benefits support growth, including PTO, health coverage, retirement options, and training.

Qualifications

• High School Diploma/GED required.
• 1–2 years customer service experience (banking preferred).
• Strong numeracy and communication skills.
• Availability for evening or extended hours.

Responsibilities

• Respond promptly to customer calls and online inquiries.
• Investigate and resolve account-related issues.
• Provide guidance on banking products and services.
• Accurately document all customer interactions.

Skills

Customer service

Education

High School Diploma/GED

Job description

MCI is seeking a Bank Customer Service Representative in a fast-paced, remote-capable call center. You will assist clients with account inquiries, provide guidance on banking products, and document interactions accurately.

The role requires a high school diploma, 1–2 years of banking customer service, and availability for evening shifts. Compensation and benefits support growth, including PTO, health coverage, retirement options, and training.