Remote Banking Relationship Advisor

U.S. Bank; Fallon (NV); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across channels, assess banking needs, and present suitable deposit and loan solutions. The role emphasizes a digital-first approach and strong client relationships.

You will open accounts, process requests, educate on self-service tools, and collaborate with branch teams to ensure operational excellence while adhering to NMLS and regulatory requirements.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of job-related, retail banking experience.
• Proven ability to build and foster client relationships through proactive outreach.
• Experience with digital products and self-service technologies.

Responsibilities

• Engage customers via in-person, by appointment, and virtual channels to provide guidance.
• Identify customer needs and propose banking solutions based on goals.
• Open new consumer and business accounts and process requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch teams to deliver excellent client experiences.
• Maintain knowledge of bank policies and applicable procedures.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across channels, assess banking needs, and present suitable deposit and loan solutions. The role emphasizes a digital-first approach and strong client relationships.

You will open accounts, process requests, educate on self-service tools, and collaborate with branch teams to ensure operational excellence while adhering to NMLS and regulatory requirements.