Digital Banking Relationship Advisor

Us Bank; Independence Township (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Disability insurance

Parental leave

Job summary

U.S. Bank is hiring a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital products, while building proactive relationships with clients and collaborating with branch teams.

The role requires NMLS registration per SAFÉ Act and Regulation Z, with background and credit checks. Salary range reflects primary location and includes a comprehensive benefits package.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years of retail banking experience or equivalent training.

Responsibilities

• Open and service consumer and business accounts.
• Develop collaborative partnerships with branch team members to serve clients.
• Educate clients on digital products and self-service technologies and solutions.
• Identify and recommend banking solutions based on customers’ needs and goals.

Skills

Relationship building

Proactive outreach

Client communication

Digital banking

Self-service technologies

Customer service

Interpersonal skills

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital products, while building proactive relationships with clients and collaborating with branch teams.

The role requires NMLS registration per SAFÉ Act and Regulation Z, with background and credit checks. Salary range reflects primary location and includes a comprehensive benefits package.