Remote Banking Operations Leader

SouthState Bank Corporation; Sanford (FL); Ibrido; USD 75.000 - 110.000; Tempo pieno

Descrizione del lavoro

SouthState Bank seeks an Area Operations Manager to lead branch operations, support guidance and training, and ensure adherence to policies and core values. The role emphasizes customer-centric, compliant processes across assigned branches, requiring strong leadership and process improvement focus.

The position involves monitoring performance, coaching teams, and collaborating with regional managers to drive operational excellence while upholding risk controls and excellent customer service.

Competenze

• Education: High School Education.
• Experience: 5+ years in front line banking experience, Teller and New Accounts processes preferred.
• Certifications/Specific Knowledge: Proficient in Excel, Word, Power Point and Microsoft Outlook as a minimum.

Mansioni

• Lead branch operations and provide guidance and training to teams.
• Monitor branch performance and ensure adherence to policies and procedures.
• Improve processes and participate in workshops/committees as needed.
• Resolve customer issues with sound judgment impacting financial results and customer experience.
• Collaborate with regional managers and other stakeholders to drive operational excellence.

Conoscenze

Leadership

Organizational skills

Verbal and written communication

Decision making

Time management

Relationship building

Knowledge of Consumer Bank processes

Professionalism

Multitasking

Problem solving

Formazione

High School Education

Strumenti

Excel

Word

PowerPoint

Microsoft Outlook

Descrizione del lavoro

SouthState Bank seeks an Area Operations Manager to lead branch operations, support guidance and training, and ensure adherence to policies and core values. The role emphasizes customer-centric, compliant processes across assigned branches, requiring strong leadership and process improvement focus.

The position involves monitoring performance, coaching teams, and collaborating with regional managers to drive operational excellence while upholding risk controls and excellent customer service.