Regional Banking Operations Leader

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; United States; In loco; USD 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

SouthState Bank is seeking an Area Operations Manager to lead branch operations, support training, and ensure adherence to policies and procedures. You will work closely with branches to optimize performance and customer experience, guided by our core values.

The role requires deep knowledge of consumer banking processes, strong leadership, and the ability to analyze data, coach staff, and drive risk controls while delivering remarkable service across the network.

Competenze

• Education: High School Education.
• 5+ years in front line banking experience, teller and new accounts preferred.
• Management skills and indirect leadership experience preferred.
• Proficient in Excel, Word, PowerPoint and Microsoft Outlook.

Mansioni

• Ambassador of cultural cornerstones and core values with strong customer focus.
• Monitor and analyze branch performance via scorecard reporting and policy adherence.
• Provide process improvement input; participate in workshops and committees as needed.
• Act as a resource to resolve customer issues in a timely manner.
• Lead training and coaching, coordinate with Branch Internal Control Specialist.

Conoscenze

Leadership

Communication

Time management

Decision making

Relationship building

Formazione

High School Education

Strumenti

Excel

Word

PowerPoint

Microsoft Outlook

Descrizione del lavoro

SouthState Bank is seeking an Area Operations Manager to lead branch operations, support training, and ensure adherence to policies and procedures. You will work closely with branches to optimize performance and customer experience, guided by our core values.

The role requires deep knowledge of consumer banking processes, strong leadership, and the ability to analyze data, coach staff, and drive risk controls while delivering remarkable service across the network.