Branch Leadership & Sales Coach

SouthState Bank, N.A.; Tampa (FL); On-site; USD 52,000 - 80,000; Full time

Job summary

SouthState Bank, N.A. is seeking an Assistant Branch Manager to support the Branch Manager in driving branch sales, customer satisfaction, and operational excellence. You will supervise staff, manage deposits and loans, and ensure adherence to security and regulatory standards.

The role emphasizes leadership, cross-selling, and maintaining a high level of customer trust in a community-focused banking environment.

Qualifications

• Education: High School Diploma or equivalent, BA degree and/or 2 years in Banking.
• Experience: Minimum of 3 years' experience in Customer Service/Sales/Branch Manager.
• Knowledge: English reading/writing and strong leadership and communication skills.

Responsibilities

• Assists the Branch Manager in leading the branch to achieve sales goals including outbound calling, sales meetings, and coaching.
• Supervises designated staff members in daily tasks, including performance reviews, promotions, and staffing decisions.
• Delivers customer service per South State Bank Gold Service Standards with speed and confidentiality.
• Processes all loan applications within lending authority and assists in delinquent loan collections.
• Maintains branch security procedures and ensures compliance with regulations and internal controls.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Ethics

Education

BA degree

High School Diploma or equivalent

Tools

PC skills

Job description

SouthState Bank, N.A. is seeking an Assistant Branch Manager to support the Branch Manager in driving branch sales, customer satisfaction, and operational excellence. You will supervise staff, manage deposits and loans, and ensure adherence to security and regulatory standards.

The role emphasizes leadership, cross-selling, and maintaining a high level of customer trust in a community-focused banking environment.