Remote Banking Concierge - Grow Customer Relationships

Huntington Bancshares, Inc.; Spencerville (OH); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals. You will retain and grow consumer and business relationships by identifying needs, recommending deposit products, and other services.

You will process transactions accurately and balance daily while delivering exemplary service. This role emphasizes educating customers on deposit products, proactive relationship building, and

Qualifications

• High School Diploma or GED required; 1+ year customer service or similar role preferred.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, procedures, and risk controls.

Skills

Customer service

Sales

Banking knowledge

Cash handling

Technology comfort

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals. You will retain and grow consumer and business relationships by identifying needs, recommending deposit products, and other services.

You will process transactions accurately and balance daily while delivering exemplary service. This role emphasizes educating customers on deposit products, proactive relationship building, and