Remote Banking Call Center Agent (Entry Level)

Progressive Technology; United States; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company match

Paid time off and holidays

Job summary

A leading financial services firm is seeking enthusiastic individuals for the role of Virtual Bank Call Center Agent. This entry-level position is ideal for candidates with a customer-first attitude and a passion for helping others. Responsibilities include answering inquiries, assisting with banking issues, and documenting customer interactions. Competitive salary and benefits, including paid training and work-from-home flexibility, are provided.

Qualifications

• Must be based in the USA with legal authorization to work.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote setting.

Responsibilities

• Answer incoming customer inquiries via phone, email, or chat.
• Assist customers with basic banking issues.
• Document interactions in the CRM system.

Skills

Strong communication skills

Problem-solving

Customer-focused attitude

Education

High School Diploma or GED

Tools

Basic computer proficiency

Job description

A leading financial services firm is seeking enthusiastic individuals for the role of Virtual Bank Call Center Agent. This entry-level position is ideal for candidates with a customer-first attitude and a passion for helping others. Responsibilities include answering inquiries, assisting with banking issues, and documenting customer interactions. Competitive salary and benefits, including paid training and work-from-home flexibility, are provided.