Client Service Specialist - Virtual Banking Support

Mindlance; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A national recruiting firm is seeking a Client Service Administrator to provide support in a fast-paced environment. The successful candidate will work closely with clients, process service requests, and provide exceptional customer service. Qualifications include effective communication skills, organizational abilities, and computer proficiency. A college degree or equivalent experience is preferred along with a minimum of 1 year Investment Industry experience.

Qualifications

• Basic clerical and administrative skills.
• Self-motivated and able to work in a high activity environment.
• Ability to research and resolve problems and inquiries.

Responsibilities

• Process and follow up on service requests.
• Set timeline expectations for requests.
• Research and resolve problems with clients.
• Provide world class customer service.
• Participate in projects and remediation efforts.

Skills

Effective written and verbal communication skills

Excellent interpersonal and client service skills

Organizational skills

Attention to detail

Problem solving

Strong computer skills

Education

College degree preferred

Equivalent work experience

Tools

Microsoft Office (Excel, PowerPoint, Word)

Salesforce

Job description

A national recruiting firm is seeking a Client Service Administrator to provide support in a fast-paced environment. The successful candidate will work closely with clients, process service requests, and provide exceptional customer service. Qualifications include effective communication skills, organizational abilities, and computer proficiency. A college degree or equivalent experience is preferred along with a minimum of 1 year Investment Industry experience.