Remote Bank Customer Service Specialist

MCI; Savannah, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI, a fast-growing tech-enabled business services company, seeks a Bank Customer Service Representative in Savannah, GA. This role supports clients in a fast-paced, remote-friendly call center environment, handling inquiries, resolving account issues, and advising on banking products while maintaining security and accuracy.

Ideal candidates have a high school diploma, 1–2 years customer service experience (banking preferred), strong numeracy and communication skills, and availability for

Qualifications

• High School Diploma or GED required.
• 1–2 years of customer service experience (banking preferred).
• Strong numeracy and communication skills.
• Availability for evening or extended hours.

Responsibilities

• Respond promptly to customer calls and online inquiries.
• Investigate and resolve account-related issues.
• Provide guidance on banking products and services.
• Accurately document all customer interactions.

Skills

Strong numeracy and communication

Education

High School Diploma/GED

Job description

MCI, a fast-growing tech-enabled business services company, seeks a Bank Customer Service Representative in Savannah, GA. This role supports clients in a fast-paced, remote-friendly call center environment, handling inquiries, resolving account issues, and advising on banking products while maintaining security and accuracy.

Ideal candidates have a high school diploma, 1–2 years customer service experience (banking preferred), strong numeracy and communication skills, and availability for