Remote Background Screening & Compliance Lead

Switch; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote options

Flexible schedule

Generous benefits

Job summary

Switch is seeking a Workforce Compliance Program Manager to own Switch’s pre-employment background screening within People Services. This lead role requires sound judgment, careful review, and consistent application of screening standards.

You will partner with Recruiting, HR, Legal, Security, and third-party vendors to improve accuracy, timing, and documentation, and you will guide adjudication decisions and adverse action workflows.

Qualifications

• 7+ years of relevant professional experience in background screening, HR operations, workforce compliance, investigations, employment practices, or a related field.
• Experience managing complex cases with established standards.
• Experience with third-party background screening vendors and program requirements.

Responsibilities

• Manage end-to-end administration of Switch’s pre-employment background investigation and screening program.
• Manage third-party background screening and drug screening vendors, including SLAs and escalations.
• Monitor investigations, resolve discrepancies, and ensure candidates move through process on time.
• Review screening results using adjudication guidelines and identify cases needing review.
• Prepare case summaries, risk assessments, and recommendations for adjudication decisions.
• Coordinate adjudication reviews with HR, Legal, Security, and hiring leaders.
• Lead adverse action workflows with HR to ensure notices and approvals are completed.
• Maintain confidential, audit-ready records of investigations and adjudication.
• Coordinate with Recruiting on candidate status and onboarding clearance.
• Monitor program requirements and address changes or risks in employment practices.

Skills

Attention to detail

Clear communication

Cross-functional collaboration

Documentation skills

Vendor management

Ethics & compliance

Education

Bachelor's degree in HR/Business/Compliance

Job description

Switch is seeking a Workforce Compliance Program Manager to own Switch’s pre-employment background screening within People Services. This lead role requires sound judgment, careful review, and consistent application of screening standards.

You will partner with Recruiting, HR, Legal, Security, and third-party vendors to improve accuracy, timing, and documentation, and you will guide adjudication decisions and adverse action workflows.