Remote B2B SaaS Inside Sales Specialist | Commission

LevelUp; United States; À distance; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Equipment provided

HMO + 13th month pay

Performance-based bonuses

Résumé du poste

LevelUp is hiring a dynamic Inside Sales Representative to join our clients' global sales teams. You will drive revenue by engaging with existing accounting and audit firms within the installed base, handling high inbound demand, and guiding free credits users to paid plans.

Responsibilities include managing CRM-driven interactions, closing deals via chat and email, and expanding to outbound campaigns while hitting aggressive KPIs and maintaining high customer satisfaction.

Qualifications

• 2+ years of experience in B2B SaaS inside sales, chat sales, or high-volume inbound SDR/BDR roles.
• Exceptional written English for chat and email, plus confident spoken English for calls.
• Direct experience using Salesforce or a similar CRM daily.
• Willingness to work fixed, rostered night/mid-afternoon shifts across NA/EU hours and Philippine holidays.

Responsabilités

• Respond to high volumes of inbound chats and emails from existing clients. Take calls when requested.
• Guide customers through package options, pricing tiers, and licensing models; close deals via assisted checkout in CRM.
• Identify complex opportunities and route to named Account Managers with clear handover notes.
• Document all interactions, purchase intent, objections, and usage trends in CRM daily.
• Run proactive outbound campaigns targeting an installed base based on usage triggers.
• Meet KPIs: chat response times under 60s, deal cycles under 5 days (initial) and 3 days (later), CSAT above 4.2.

Connaissances

B2B SaaS sales

Chat sales

CRM (Salesforce)

Intercom

Written English

Objection handling

Outils

Salesforce

Intercom

Description du poste

LevelUp is hiring a dynamic Inside Sales Representative to join our clients' global sales teams. You will drive revenue by engaging with existing accounting and audit firms within the installed base, handling high inbound demand, and guiding free credits users to paid plans.

Responsibilities include managing CRM-driven interactions, closing deals via chat and email, and expanding to outbound campaigns while hitting aggressive KPIs and maintaining high customer satisfaction.