Remote B2B Customer Support Specialist

Workoo Technologies; Houston (TX); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible start and finish times

Intensive Friday working hours

Work from home policy

Special benefits for parents

Job summary

A client-focused online sales company seeks Customer Service Representatives in Houston, Texas. This role involves assisting customers via phone and email, resolving inquiries, and providing accurate information about products. Successful candidates will have experience in B2B customer service, solid communication skills in English, and familiarity with Microsoft Office. This position offers flexible working hours, a remote work option, and benefits aimed at improving work-life balance. Apply now to be part of an inclusive environment that values empowerment and sustainability.

Qualifications

• At least 6 months of experience in B2B Customer Service.
• Ability to communicate effectively in English; additional languages are a plus.
• Strong experience with Microsoft Office, especially Excel and Word.

Responsibilities

• Assist customers and sales reps with inquiries via phone and email.
• Resolve customer issues by clarifying complaints and following up until resolution.
• Provide accurate information on orders and products.

Skills

B2B Customer Service experience

Proficient in basic English

High communication skills

Knowledge of Microsoft Office

Problem-solving skills

Multitasking skills

Friendly and professional manner

Job description

A client-focused online sales company seeks Customer Service Representatives in Houston, Texas. This role involves assisting customers via phone and email, resolving inquiries, and providing accurate information about products. Successful candidates will have experience in B2B customer service, solid communication skills in English, and familiarity with Microsoft Office. This position offers flexible working hours, a remote work option, and benefits aimed at improving work-life balance. Apply now to be part of an inclusive environment that values empowerment and sustainability.