Remote Customer Care Specialist

ServiceMaster Restore; Aransas Pass (TX); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading service provider is seeking a Customer Service Representative to work remotely in Texas. This role involves answering inbound calls and emails, providing a high level of customer service while effectively managing inquiries. Ideal candidates will have a High School Diploma, preferably with customer service experience, and must possess strong multi-tasking abilities and proficiency in Microsoft Word and Outlook. The company offers a dynamic environment with a strong emphasis on teamwork.

Qualifications

• Must have a High School Diploma.
• Prior experience in a customer service role is preferred.
• Ability to effectively navigate the internet and use computer systems.

Responsibilities

• Respond to inbound customer service inquiries via phone and email.
• Identify and prioritize caller needs, questions, and concerns.
• Maintain customer satisfaction while meeting call center metrics.

Skills

Multi-tasking

Customer service experience

Team collaboration

Computer proficiency

Education

High School Diploma

Tools

Microsoft Word

Microsoft Outlook

Job description

A leading service provider is seeking a Customer Service Representative to work remotely in Texas. This role involves answering inbound calls and emails, providing a high level of customer service while effectively managing inquiries. Ideal candidates will have a High School Diploma, preferably with customer service experience, and must possess strong multi-tasking abilities and proficiency in Microsoft Word and Outlook. The company offers a dynamic environment with a strong emphasis on teamwork.