Remote B2B Collections Specialist – High-Value Accounts

Insight Global; Cincinnati (OH); Remote; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) after 90 days

Paid time off

Job summary

Insight Global is seeking a Collections Rep in the Cincinnati market for a 3-month contract. You will own end-to-end collections, manage large past-due accounts, and collaborate across teams to resolve billing issues.

The role begins with onsite training and then moves to a fully remote schedule with occasional onsite meetings. Requirements include 2+ years in AR/collections, strong Excel and communication skills, and experience with large balances.

Qualifications

• 2+ years of experience in Accounts Receivable or Collections.
• Experience handling large-balance collections and fully resolving accounts.
• Proficiency with accounting systems (e.g., JDE, First Invoice) and Excel.

Responsibilities

• Manage and resolve outstanding B2B receivables, including large-balance accounts.
• Own full-cycle collections activities (inbound/outbound calls, email communication, and account follow-up).
• Prepare and issue accurate invoices while maintaining detailed account records.
• Analyze aging reports and prioritize accounts based on delinquency and risk.
• Investigate billing discrepancies and partner with internal teams to resolve issues.
• Serve as a liaison between internal stakeholders and external customers to ensure timely resolution of payment issues.
• Document all collection activities, account updates, and system issues accurately.
• Ensure compliance with company policies, procedures, and AR SLAs.
• Utilize reporting tools (Power BI) to track and manage portfolio performance.
• Manage a dynamic portfolio of high-value accounts (typically $10K+ past due).
• Balance multiple priorities and reporting; adapt to fast-paced environment.
• Participate in initial onsite training (3 weeks) followed by a fully remote schedule with quarterly onsite meetings.

Skills

Accounts Receivable

Collections

Inbound/Outbound calls

Email communication

Advanced Excel

Multitasking

Power BI

Education

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Tools

Power BI

JDE/First Invoice

Job description

Insight Global is seeking a Collections Rep in the Cincinnati market for a 3-month contract. You will own end-to-end collections, manage large past-due accounts, and collaborate across teams to resolve billing issues.

The role begins with onsite training and then moves to a fully remote schedule with occasional onsite meetings. Requirements include 2+ years in AR/collections, strong Excel and communication skills, and experience with large balances.