Collections Specialist

Visionaire Partners; Georgia; Remote; USD 52,000 - 68,000; Full time

Benefits offered by this job

401k with up to 4% match

Medical, dental, and vision insurance

Short and long-term disability insurance

Disability insurance

Flexible Spending Accounts

Job summary

A leading contractual services firm is seeking a detail-oriented Collections Specialist/Analyst in Atlanta. The candidate will manage a portfolio of B2B accounts and will be responsible for conducting outreach to customers, negotiating payment terms, and resolving billing discrepancies. This is a 6-month remote contract position offering a comprehensive benefits package, including 401k matching and various insurance options. Ideal candidates will have experience in customer service and account collections, with strong Excel skills.

Qualifications

• 1+ year in a Customer Service role.
• 1+ year of experience in account collections or related field.
• Proficiency in Excel with experience in VLOOKUPs and Pivot tables.

Responsibilities

• Conduct outbound outreach to B2B customers with past-due balances.
• Research and resolve billing discrepancies, coordinating with internal teams.
• Monitor aging accounts, assess risk, and implement collection actions.
• Prepare accounts for legal escalation or lien action as needed.
• Maintain accurate records of all collection activity in ERP systems.

Skills

Customer Service

Account Collections

Excel (VLOOKUPs, Pivot tables)

Pivot tables

Tools

ERP systems

Job description

We are seeking a detail-oriented Collections Specialist/Analyst to join our team. In this role, you will manage a portfolio of commercial (B2B) accounts and serve as the main point of contact for customers with past-due balances.

This is a 6-month contract position in Atlanta, and the team is working remotely. You must be able to start within 1 week from offer.

RESPONSIBILITIES:

• Conduct outbound outreach to B2B customers with past-due balances, negotiate payment terms, and ensure commitments are met.
• Research and resolve billing discrepancies, missing POs, and delivery issues, coordinating with internal teams to remove payment barriers.
• Monitor aging accounts, assess risk, implement collection actions, and place accounts on credit hold as needed.
• Prepare accounts for legal escalation or lien action, including tracking deadlines and organizing required documentation.
• Maintain accurate, timely, and legally defensible records of all collection activity in ERP and credit systems.

This is a tremendous opportunity to work within a great enterprise environment! Enjoy a casual dress code, dynamic and high-energy team members, and the ability to learn and execute business skills from a leader in their industry.

Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long-term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.

REQUIRED SKILLS:

• 1+ year in a Customer Service role
• 1+ year of experience in account collections or a related role, with exposure to AR/Credit systems
• Experience working in Excel (VLOOKUPs, Pivot tables)

Must be authorized to work in the U.S./Sponsorships are not available.