Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Get past ATS filters
Benefits offered by this job
401k with up to 4% match
Medical, dental, and vision insurance
Short and long-term disability insurance
Job summary
A leading contractual services firm is seeking a detail-oriented Collections Specialist/Analyst in Atlanta. The candidate will manage a portfolio of B2B accounts and will be responsible for conducting outreach to customers, negotiating payment terms, and resolving billing discrepancies. This is a 6-month remote contract position offering a comprehensive benefits package, including 401k matching and various insurance options. Ideal candidates will have experience in customer service and account collections, with strong Excel skills.
Qualifications
1+ year in a Customer Service role.
1+ year of experience in account collections or related field.
Proficiency in Excel with experience in VLOOKUPs and Pivot tables.
Responsibilities
Conduct outbound outreach to B2B customers with past-due balances.
Research and resolve billing discrepancies, coordinating with internal teams.
Monitor aging accounts, assess risk, and implement collection actions.
Prepare accounts for legal escalation or lien action as needed.
Maintain accurate records of all collection activity in ERP systems.
Skills
Customer Service
Account Collections
Excel (VLOOKUPs, Pivot tables)
Job description
A leading contractual services firm is seeking a detail-oriented Collections Specialist/Analyst in Atlanta. The candidate will manage a portfolio of B2B accounts and will be responsible for conducting outreach to customers, negotiating payment terms, and resolving billing discrepancies. This is a 6-month remote contract position offering a comprehensive benefits package, including 401k matching and various insurance options. Ideal candidates will have experience in customer service and account collections, with strong Excel skills.