Remote B2B Collections Specialist | Commission Eligible

Transworld Systems Inc.; North Augusta, Northern (SC, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Transworld Systems Inc. is hiring a Remote Call Center Representative to join our work-from-home team. This role focuses on handling consumer communications, updating accounts, and locating contact information to resolve unpaid balances.

Applicants should have experience in commercial collections, excellent communication skills, and a strong work ethic. The position offers a pay rate of $18-$20 per hour plus a monthly commission bonus, with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Experience in commercial collections required.
• Excellent verbal and written communication skills.
• Strong work ethic and a proven record of accomplishments.
• Strong interpersonal skills and integrity.
• Good organizational skills.

Responsibilities

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received
• Skip tracing to locate consumer contact information
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
• Complying with and staying up-to-date on all TSI policies and procedures
• Maintaining knowledge of functional areas, company policies, and procedures
• Providing feedback to management concerning possible problems or areas of improvement
• Making recommendations to implement improved processes
• Performing other duties as assigned by management

Skills

Verbal communication

Written communication

Strong work ethic

Interpersonal skills

Organizational skills

Phone etiquette

Problem solving

Negotation skills

Background check clearance

Education

High School Diploma or GED

Tools

Excel spreadsheets

AS/400

FACS

Job description

Transworld Systems Inc. is hiring a Remote Call Center Representative to join our work-from-home team. This role focuses on handling consumer communications, updating accounts, and locating contact information to resolve unpaid balances.

Applicants should have experience in commercial collections, excellent communication skills, and a strong work ethic. The position offers a pay rate of $18-$20 per hour plus a monthly commission bonus, with comprehensive benefits.