Remote Collections Specialist - Bilingual & Paid Training

Transworld Systems Inc.; Houston (TX); Remote; USD 22,000 - 25,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunities

Bonus opportunity

Benefits package: including medical,  

401k retirement plan with employer-m t

Paid time off and paid holidays

Job summary

Transworld Systems Inc. is hiring for a Remote Collections Representative. This role involves handling outbound and inbound calls to collect past-due accounts and secure payments, from the comfort of a home office. Candidates must be bilingual in English and Spanish and able to meet confidentiality standards.

The position offers training, a team-focused environment, growth opportunities, and a comprehensive benefits package including medical, dental, vision, and 401k with employer matching.

Qualifications

• High School diploma or equivalent.
• 2 years call center experience.
• Fluency in English and Spanish.
• FDCPA knowledge preferred.
• Professional phone etiquette and negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to exchange accurate information effectively over the phone.

Responsibilities

• Outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Skills

Bilingual English/Spanish

Phone etiquette

Negotiation

Customer service

Problem solving

Multitasking

Confidentiality

FDCPA knowledge

Call center experience

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. is hiring for a Remote Collections Representative. This role involves handling outbound and inbound calls to collect past-due accounts and secure payments, from the comfort of a home office. Candidates must be bilingual in English and Spanish and able to meet confidentiality standards.

The position offers training, a team-focused environment, growth opportunities, and a comprehensive benefits package including medical, dental, vision, and 401k with employer matching.