Remote AWS Cloud Ops Engineer

Cognizant; Tallahassee (FL); Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Job summary

Cognizant is seeking an AWS Cloud Ops Engineer to monitor, operate, and support AWS cloud infrastructure across production and non-production environments. The role includes daily health checks, CloudWatch and Dynatrace monitoring, incident investigation, and backup validation for EC2/RDS, as well as VPC and DNS coordination.

You will also install and support TriZetto Facets related activities, manage logs, runbooks, and weekend on-call readiness, while collaborating with teams to ensure

Qualifications

• 5+ years of IT infrastructure, cloud operations, production support, or systems engineering experience.
• 3+ years of hands-on AWS operations experience preferred.
• Experience supporting production AWS workloads with monitoring tools and incident response.
• Strong communication, documentation, ownership, troubleshooting, and weekend/on-call readiness.
• Preferred certifications: AWS SysOps Administrator – Associate, AWS Solutions Architect – Associate, AWS Cloud Practitioner, Dynatrace Associate/Professional, ITIL Foundation.
• Hands-on AWS operations across EC2, EBS, RDS, S3, VPC, Route 53 Private Hosted Zones, CloudWatch, SSM, IAM.
• Familiarity with TriZetto Facets healthcare platform is preferred.

Responsibilities

• Perform daily AWS cloud infrastructure health checks including disk space, SSM agent status, EC2/RDS availability.
• Configure and enhance monitoring with CloudWatch and Dynatrace including dashboards and alarms.
• Investigate monitoring alerts for outages, performance issues, and anomalies.
• Configure CloudWatch alerts to notify on-call for critical incidents.
• Manage EBS snapshots, backups, and operational reporting for EC2 and RDS.
• Manage VPC Flow Logs, EC2 logs, S3 bucket access policies, and AWS account access in the environment.
• Troubleshoot outages, restarts, network issues, DNS zones, and firewall changes.
• Support deployments by executing runbooks and weekend communications.
• Monitor Subversion repositories and support TriZetto Facets installation.

Skills

AWS operations

Incident response

Documentation

On-call support

Communication

Tools

CloudWatch

Dynatrace

SSM

EC2

RDS

S3

VPC

Route 53

Job description

Cognizant is seeking an AWS Cloud Ops Engineer to monitor, operate, and support AWS cloud infrastructure across production and non-production environments. The role includes daily health checks, CloudWatch and Dynatrace monitoring, incident investigation, and backup validation for EC2/RDS, as well as VPC and DNS coordination.

You will also install and support TriZetto Facets related activities, manage logs, runbooks, and weekend on-call readiness, while collaborating with teams to ensure