Remote Automotive Website Performance Lead

Team Velocity Marketing; Virginia (MN); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Remote work

Job summary

Team Charlie-Lima-Romeo, a remote, full-time employer, seeks a Website Performance Manager to own the website relationship for automotive dealership clients. You will drive proactive strategy, respond to inquiries quickly, and help grow the portfolio while keeping customers happy.

Ideal candidates bring automotive digital marketing or agency experience, knowledge of dealership operations, and strong skills in website analytics, SEO/SEM, Google Ads, Salesforce, HTML/CSS, and MS Office.

Qualifications

• BS/BA in related discipline or an equivalent combination of education and work experience.
• A minimum of 2–3 years' progressive experience in retail automotive digital strategy, automotive agency and/or automotive retail management.
• Demonstrated understanding of dealership operations and ability to work with all levels within the dealership, required.
• Demonstrated knowledge of digital marketing strategy for websites and advertising (SEM, display, SEO, Google Ads, Bing, etc.), required.
• Demonstrated communication, interpersonal and relationship management skills.
• Working knowledge of Salesforce and MS Office (Word, Excel & PowerPoint).
• Working knowledge of HTML, CSS, website strategy and analytics.

Responsibilities

• Build and maintain relationships with a portfolio of clients and ensure customers’ needs drive priorities and activities.
• Responsible for a full and/or complex account load.
• Speak with customers to understand and articulate user problems, triaging and prioritizing issues.
• Execute monthly reporting with KPIs, Google Analytics, SEO, and customer priorities.
• Assess and present new feature requests to leadership.
• Communicate priorities, timelines and guidance to customers.
• Leverage Salesforce to create product backlogs and track cases.
• Collaborate with Customer Success to drive portfolio growth and upsell opportunities.
• Retain external clients by managing progress and results of all accounts.
• Coordinate with inter-departmental teams to support dealer needs and streamline service.
• Provide recommendations on site performance and enhancements.

Skills

Digital marketing strategy

Relationship management

Data-driven thinking

Customer service

Team collaboration

Proactive self-starter

Education

BS/BA in related discipline or equivalent

Tools

Salesforce

MS Office

Google Analytics

HTML

CSS

Google Ads

Job description

Team Charlie-Lima-Romeo, a remote, full-time employer, seeks a Website Performance Manager to own the website relationship for automotive dealership clients. You will drive proactive strategy, respond to inquiries quickly, and help grow the portfolio while keeping customers happy.

Ideal candidates bring automotive digital marketing or agency experience, knowledge of dealership operations, and strong skills in website analytics, SEO/SEM, Google Ads, Salesforce, HTML/CSS, and MS Office.