Remote Automotive Support Specialist

Morley; Georgia; Remote; USD 15,000 - 21,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development opportunities

Job summary

Morley is seeking an entry-level Remote Automotive Customer Service Agent (Dealer Assistance) to support automotive dealerships with orders, shipping, and warranties. Training is provided, and no car knowledge is required at start.

This full-time remote role offers paid training, equipment provided, and a Monday–Friday schedule with no weekend shifts. The position emphasizes strong computer and interpersonal skills and reliable home internet.

Qualifications

• Must have the ability to pass a pre-employment background check and drug screen
• High school diploma or equivalent
• Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
• Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive)

Responsibilities

• Provide excellent service via phone and live chat
• Use your computer skills to research requests related to profile assistance
• Track vehicle shipments and vehicle orders
• Assist with car warranties
• Escalate critical orders
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Skills

Computer skills

Typing skills

Phone skills

Multitasking (speaking & typing)

Problem-solving

Interpersonal skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Degree in a relevant field (nice to have)

Job description

Morley is seeking an entry-level Remote Automotive Customer Service Agent (Dealer Assistance) to support automotive dealerships with orders, shipping, and warranties. Training is provided, and no car knowledge is required at start.

This full-time remote role offers paid training, equipment provided, and a Monday–Friday schedule with no weekend shifts. The position emphasizes strong computer and interpersonal skills and reliable home internet.