Remote Auto Customer Care Specialist

Morley; Mississippi; Remote; USD 18,000 - 23,000; Full time

Benefits offered by this job

Work from home

No weekends

Paid training

Equipment provided

Benefits available

Professional development opportunities

Job summary

Morley in the United States is seeking an entry-level Remote Automotive Customer Service Agent to support dealership orders and profile inquiries. You’ll learn product details and how to assist fuel the dealer network with timely information.

The role offers paid training, equipment provided, no weekend shifts, and a path for professional development while you work from home with flexible hours.

Qualifications

• Must have the ability to pass a pre-employment background check and drug screen.
• High school diploma or equivalent.
• Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers).
• Available to work during the hours below (Note: Must be able to stick to the schedule reliably, as some queues are time sensitive).

Responsibilities

• Provide excellent service via phone and live chat
• Research requests related to profile assistance
• Track vehicle shipments and vehicle orders
• Assist with car warranties
• Escalate critical orders
• Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Skills

Computer skills

Typing

Phone skills

Interpersonal skills

Detail oriented

Problem solving

Customer service

Education

High school diploma or equivalent

Job description

Morley in the United States is seeking an entry-level Remote Automotive Customer Service Agent to support dealership orders and profile inquiries. You’ll learn product details and how to assist fuel the dealer network with timely information.

The role offers paid training, equipment provided, no weekend shifts, and a path for professional development while you work from home with flexible hours.