Remote Automotive Claims Adjuster - Mechanical Diagnostics

DriveTime; Charlotte (NC); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan

Company paid life insurance

Short & long-term disability coverage

Tuition reimbursement

Paid time off: wellness days, holidays

Great Place to Work Certified

Job summary

DriveTime is seeking a claims professional to validate, adjudicate, and approve payments for diagnostics and repairs on pre-sale and warranty vehicles. You will document all steps in our systems and coordinate with shops to ensure timely decisions within policy.

A strong automotive knowledge base and precise typing are essential. The role supports work-from-home arrangements, with a typical schedule Mon–Fri and some overtime as needed, plus access to education benefits, wellness programs and a

Qualifications

• Strong understanding of automotive systems and repair procedures.
• Familiar with parts pricing, labor guides and repair shop practices.
• High-school diploma required; Bachelor’s Degree preferred.

Responsibilities

• Collaborate with repair facilities to validate, adjudicate and approve payments for diagnostics and repairs for pre-sale and warranty vehicles.
• Accurately document interactions and actions in internal systems.
• Navigate department processes to ensure adherence to workflows and policies.

Skills

Automotive diagnostics

Repair procedures

Parts pricing

Labor guides

Documentation

Typing

General computer skills

Education

High-school diploma

Bachelor’s degree (preferred)

Job description

DriveTime is seeking a claims professional to validate, adjudicate, and approve payments for diagnostics and repairs on pre-sale and warranty vehicles. You will document all steps in our systems and coordinate with shops to ensure timely decisions within policy.

A strong automotive knowledge base and precise typing are essential. The role supports work-from-home arrangements, with a typical schedule Mon–Fri and some overtime as needed, plus access to education benefits, wellness programs and a