Remote Auto Parts Expert — Work from Home

Morley; Ohio; Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision insurance

Paid time off

401(k) with match

FSA

Life insurance

Disability insurance

Teladoc access

24/7 nurse help desk

Job summary

Morley is hiring for a remote Ohio-based auto parts specialist who helps dealerships and manufacturers with parts information, locates items in catalogs, and places orders.

Ideal candidates have car parts knowledge, strong computer and typing skills, and a passion for research and problem solving. The role emphasizes reliability, timely responses, and working within set hours from home.

Qualifications

• Must pass a pre-employment background check and drug screen.
• One or more years of experience with an automotive retailer or dealership parts department.
• High school diploma or equivalent.
• Available to work shifts within the center's hours of operation: Monday to Friday; 8 a.m. - 8 p.m. Eastern; No weekends or late nights.
• Must be able to stick to the schedule reliably, as some queues are time sensitive.

Responsibilities

• Answer calls from dealerships and auto manufacturer employees to assist with parts information.
• Provide directions to part warehouse locations.
• Locate parts in an online parts catalog.
• Place part orders.
• Identify corrections to auto parts catalogs.
• Research and learn new auto parts so you are on the leading edge of new car parts knowledge.
• Offer timely and accurate solutions through inbound and outbound conversations (phone, chat, email) with a positive attitude.

Skills

Car parts knowledge

Part identification

Computer skills

Typing 35 WPM

Research and problem solving

Education

High school diploma or equivalent

Tools

Online parts catalog

Job description

Morley is hiring for a remote Ohio-based auto parts specialist who helps dealerships and manufacturers with parts information, locates items in catalogs, and places orders.

Ideal candidates have car parts knowledge, strong computer and typing skills, and a passion for research and problem solving. The role emphasizes reliability, timely responses, and working within set hours from home.