Remote Auto Claims Estimator — Empathy & Expertise

State Farm; San Ramon (CA); Hybrid; USD 79,000 - 103,000; Full time

Benefits offered by this job

Potential starting salary range: $78,紫

Potential yearly incentive pay up to %

State Farm pays most of your health保险之

Tuition assistance programs

Job summary

State Farm is seeking an Auto Estimator in the Hayward, CA area. This remote-field role blends virtual estimating with on-site vehicle assessments and collaboration with repair shops and customers to deliver accurate, compassionate claims support.

You will use automated estimating systems, assess causation and repairability, and provide clear explanations to insureds while guiding them through the process with Remarkable service. A valid driver's license is required.

Qualifications

• Auto collision repair/estimate experience required.
• Excellent customer service and communication skills.
• Ability to multi-task across technical platforms.
• Physical agility for inspecting damage and estimating repairs.
• A valid driver's license is required.

Responsibilities

• Use automated estimating systems to prepare repair estimates.
• Provide technical support to claim handlers on vehicle repair issues.
• Evaluate reparability, causation, and vehicle damage.
• Communicate with customers and repair shops via calls and messages.
• Deliver Remarkable® service throughout the claims process.

Skills

Auto collision repair experience

Customer service

Communication skills

Multi-tasking

Accountability

Valid driver's license

Tools

CCC One

Mitchell

I-CAR Platinum Certification

Job description

State Farm is seeking an Auto Estimator in the Hayward, CA area. This remote-field role blends virtual estimating with on-site vehicle assessments and collaboration with repair shops and customers to deliver accurate, compassionate claims support.

You will use automated estimating systems, assess causation and repairability, and provide clear explanations to insureds while guiding them through the process with Remarkable service. A valid driver's license is required.